Most Recent P-EBT Information

November 2022 Messages to Parents
 
Good news! Some of the delayed P-EBT cards were able to be mailed this week! The P-EBT program has been experiencing delays with the card manufacturing company. Children who have been identified as eligible for P-EBT based on an eligibility review or who have an approved address update will receive a new card as soon as possible. Parents can contact the P-EBT call center at 1-833-316-2423 with any questions or concerns.
 
Top Things to Know
  1. Wait times at the P-EBT call center average 7-10 minutes.
  2. Mondays are the busiest day at the call center with much longer hold times. If possible, parents should try calling on other days of the week.
  3. We also see a jump in P-EBT call center hold times later in the day each day.
  4. Parent review requests are being reviewed on a daily basis, and parents will receive update emails about their requests.
  5. The P-EBT Call Center will be closed on Thanksgiving Day.

Parents can get more information about P-EBT by:

For more information, see Parent FAQs about P-EBT Cards.